CRM & WhatsApp Automation

Every lead tracked. Every follow-up automated. Zero leads lost.

CRM & WhatsApp Automation — Centra Media
70%Follow-ups automated
Overview

What this means for your project.

You're paying to generate leads. But if your sales team takes 4 hours to respond, or forgets to follow up on day 3, those leads die. Our CRM + WhatsApp system ensures every lead is contacted within minutes, qualified automatically, and nurtured until they're ready for a site visit.

In real estate, speed-to-lead is everything. A lead contacted within 5 minutes is 21x more likely to convert than one contacted after 30 minutes. Our automation ensures no lead is ever left waiting.

What's included

Outcomes, not features.

01

Auto-Tagging by Source

Every lead automatically tagged with campaign, ad set, creative, and channel. When a booking happens, you know exactly which ad drove it.

02

Instant WhatsApp Response

Lead fills a form → WhatsApp message within 60 seconds. Automated qualification questions. Site visit booking link. No human delay.

03

Nurture Sequences

Day 1, 3, 7, 14, 30, automated follow-up sequences via WhatsApp. Project updates, pricing reminders, construction progress. Keeps your project top-of-mind.

04

Sales Dashboard

Real-time dashboard showing CPL, CPQL (cost per qualified lead), CPSV (cost per site visit), and CPB (cost per booking). Full transparency, no black boxes.

The process

How we run it.

01

CRM Setup & Integration

CRM configured, lead forms connected, auto-tagging rules built, WhatsApp Business API connected.

02

Automation Flows

Instant response, qualification sequences, nurture flows, site visit scheduling, all built and tested before campaigns go live.

03

Sales Team Training

Your team trained on the CRM, lead management workflow, and when to intervene manually vs. let automation handle it.

04

Ongoing Optimisation

Response rates, open rates, conversion rates monitored weekly. Flows refined based on real performance data.

The proof

Numbers, not promises.

70%Follow-ups automated
<60sAverage response time
21xConversion lift (speed-to-lead)
₹0Leads lost to slow follow-up

Questions.

We're CRM-agnostic. We work with whatever your team is comfortable with, or recommend and set up the best fit for your scale.

Explore more

Other services.

Ready to start?

No lock-in. Live dashboard from day one. Tell us about the project and we'll say honestly if we can help.

See if we're a fit

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